f.a.q. – Frequently asked questions
VoIP stands for Voice over Internet Protocol, and it refers to a phone system that uses the internet to transmit voice calls instead of traditional phone lines. It works by converting voice signals into digital data that can be transmitted over the internet.
Our VoIP bundle is licensed on a per-user basis, so you can add as many users as you need. Whether you have 5 or 500 employees, our system can scale to meet your needs.
Yes, you can typically keep your existing phone number when you switch to VoIP. We offer the ability to port your existing number to our system, or you can choose a new number from over 10,000 cities worldwide.
To use VoIP, you will need a reliable and stable internet connection. We recommend a broadband connection with at least 1 Mbps upload and download speeds per user.
Our VoIP bundle is software-based, which means you do not need any special hardware or equipment to use it. However, we do offer a range of compatible handsets and devices that can be used with our system.
Yes, our VoIP bundle includes a range of highly configurable features that can be customized to meet your specific needs. Additionally, you can add or remove features and manage permissions in real-time via our web portal.
We offer a range of support options for our VoIP bundle, including email, phone, and live chat support. We also have a knowledge base and FAQs available on our website, and we provide regular software updates and maintenance to ensure our system is running smoothly.
Any other questions? Let us know!
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Future Communications is a trading name of JMAM Enterprises Ltd, Registered in England, company number 12576258, Registered office address: Office Euphoria, 47a Carters Green, West Bromwich, England, B70 9QP, Data protection register – registration number: ZB269569